TERMS & CONDITIONS

Definitions
The following expressions have the following meanings:
'' Artist'' refers to Chelsey Leigh and any member of her team she may work with
''Client'' refers to the person or persons responsible for making the booking (usually the bride).

 

Clients Responsibility
Skin allergies -
It is the clients responsibly to inform the Artist of any known allergies or skin sensitivities that they or their bridal party may have and / or may be affected by the use of the hair or make-up tools or products, and if so a consultation is highly recommended.

 

The Artist will not be held responsible for any reactions that may occur if any skin conditions were not stated before the application of make-up or hair products.

Photography
It is imperative that the Artist continues to update their portfolio for future prospective brides. Please let the Artist know in advance if you do not wish to be photographed or if you are not happy for the Artist to use your images for marketing purposes, websites and social media pages.

Liability 
Chelsey Leigh is not liable for any suppliers that are recommended.
All team members are covered by Public liability insurance; Chelsey Leigh is covered by Professional Beauty Direct.

Deposits 
To reserve your date a non-refundable and transferable deposit is required upon booking, without this deposit your date will not be reserved; unless stated otherwise by Chelsey Leigh

Booking confirmations will only be sent once deposits and signed booking form have been sent and paid for. Once booking confirmation has been issued your date is secure.   


After the deposit has been paid, confirmed numbers may be increased at the make-up artists discretion (pending timings). If the numbers are reduced the confirmed total may still be charged. 

All deposits are automatically deducted from the final balance, which is due no later than 6 weeks before the wedding day. Accepted methods of payment: Bank transfer.

Payment of the deposit confirms that you agree to the full terms and conditions for the services provided by Chelsey Leigh and her team.

Design Appointments
Design Appointment payments must be paid no later than 4 days prior to the trial date via bank transfer. The payment of the trial is non-refundable.

Design Appointments will be held at my home studio with is temporarily located in Gerrards Cross. (I am in the stages of moving house)

Unfortunately Design Appointments cannot take place at weekends due to high demand of weddings. Appointments for Design Appointments are available Monday to Friday (excluding bank holidays).

Please note that if you require a second Design Appointment you will be required to pay the full trial amount again.

Payment
All payment is required by bank transfer.
Cheque and PayPal payments are not accepted. 

Final balance payments are due by bank transfer no later than 4 weeks prior to the wedding date to Chelsey Leigh

Failure to pay the fee within the stated time may result in the wedding date being released.

The price agreed at the time of confirming the booking is final. If Chelsey Leigh’s price list changes at all, your booking will not be affected.

It is the responsibility of the named person (usually the bride) on the booking form to read and accept responsibility for all booking conditions and payments due.  By proceeding to secure a booking by paying a deposit you accept that you are entering into a contract with Chelsey Leigh. 

Surcharges 
For larger parties or early ceremony times a 2nd Artist may be required to assist, which incurs an additional cost starting from £100.00. This is to ensure that everybody is complete in plenty of time and to the highest standard.

Surcharges will apply if artists are required to work before 6:00am. 

When Chelsey Leigh is booked as the main artist surcharges will apply until the minimum spend per booking of £400 is reached.

Travel Charges 
Chelsey Leigh & her team’s travel is charged at 45p per mile to the Home Counties and 60p per mile to London. 

Travel expenses may be applied at cost and added to the final balance for any parking fees, taxis or congestion charges. 

 

Changes 
Notification should be given of any changes to the booking and design appointment as soon as possible. This includes changes to the number of clients, location, dates and times. It is the client’s responsibility to do this, as Chelsey Leigh cannot guarantee availability for herself and her team all day.

Changes must be confirmed in writing via e-mail or in person and are not accepted as written notice until you have received a reply. Please do not rely on texts as they are not always received.
 
Changes to those having design appointments - any changes made by the bride to a design appointment must be made in writing 48 hours before the date of the appointment. If changes result in the number attending being reduced, Chelsey Leigh has the right to change the time or date of the design appointment.

Please note that if a wedding booking is changed which results in the number of clients dropping below the confirmed numbers, the confirmed total will still be charged.
 
If part of a booking is changed/cancelled less than 6 weeks prior to the wedding date, the balance will still be required in full.

Please ensure that your bridesmaids and any other client requiring make-up/hair services are 100% confirmed in order to avoid any disappointment.

Please inform Chelsey Leigh of any changes in order to confirm new costs.

Cancellation
Cancellation of the booking by the client -
Any payments that have been made will not be refunded. Should you need to cancel any appointment please contact Chelsey Leigh as soon as possible.

The client can cancel a design appointment at any point, however a design appointment cancelled with less than 48 hours notice will be charged for at the agreed rate.

If for any reason the client wishes to cancel the wedding booking, it must be done in writing no less than 6 weeks before the wedding. If notice is given after this time, the full outstanding amount is still payable.

Should any objections to any outstanding payment occur upon cancelling, Chelsey Leigh will proceed with legal action to recover any loss in payment.

Cancellation of the booking by Chelsey Leigh -
In the unlikely event that Chelsey Leigh or her team are unable to attend, she will endeavour to find another professional hair and/ or make-up artist of equal standard and you will be refunded in full.

Where no other suitable alternative can be offered, a full refund will be given to the client. No further compensation will be offered.

If the booking is directly affected by circumstance beyond the control of the Artist -
Where possible the Artist will endeavour to rectify such situations however no compensation will be offered on the Artists part. It is strongly advised you take out wedding insurance to cover you against these situations.

If Chelsey Leigh or her team are made to feel uncomfortable in any way, or if any of your bridal party, wedding guests, or other wedding vendors display abusive or offensive behaviour they have the right to terminate the contract without refund. 

Where there is a mismatch in style or approach, and you are not open to professional advice or guidance, Chelsey Leigh has the right to terminate the contract without refund. 

In the event of extreme weather conditions, where the Met Office have issued a 'Red' warning, Chelsey Leigh has the right to cancel without refund.  Taking out wedding insurance is strongly advised if this is a concern.

Time Delays
The Artist will not be held responsible for any delays caused by events beyond their control.


No refund or compensation will be given in the event of delays caused by other wedding vendors, guests, or members of your bridal party. If you suspect any member of your bridal party may pose as a challenge in any way, they are encouraged to have a design appointment to avoid potential delays on the day.

Please ensure that every member of your party is aware of timings on the day and that they stay available. 
Prior to having makeup applied or hair styled please ensure that you and your party avoid leaving the chair whilst we are working. 

On a wedding day, time is of the essence. Please ensure that hair is clean, completely dry, and free from product. Washing hair the night before, avoiding heavy conditioners and not straightening is advised, unless stated otherwise.

Please do not sit children/babies on your lap whilst having your hair styled or make-up applied. For their own safety please ensure that children are kept away from our styling tools and products at all times. Styling irons are extremely hot, and hazardous. Artists will not be held responsible if a child is injured as a result of the parent or carer not being present.

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